New Paper on Deviant Affordances forthcoming in MIS Quarterly

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Comic used to develop the theory of deviant affordances

We got great news at the beginning of the semester break!

Our paper “Deviant Affordances: When Tensions, Deadlocks, and Nonconformance Generate Performance” that I jointly developed with my excellent colleagues Andreas Eckhardt and Viswanath Venkatesh, is accepted for publication in MIS Quarterly. MIS Quarterly is one of the two best journals of the Information Systems field, ranked with A+ in the VHB-JOURQUAL 3 journal ranking.

In the paper, we develop a theory about why employees use technology their organization does not desire them to use.

We introduce a new concept, deviant affordances describing affordances the organizational IT policies specify as undesired. We further leverage the orders of change framework and use a multimethod research design integrating interview and experimental studies to identify the key mechanisms underlying deviant affordances. Our work explains the importance of users’ perception of deadlock in stimulating the generation of deviant outcomes that support the organizational goals through improving task, contextual, and innovative job performance.

If you prefer a more simple explanation of the paper, have a look at the attached comic that exemplifies and summarizes the developed theory of deviant affordances.

If you cannot read my scribbling, just reach out to get a copy of the paper. 🙂